Privacy Policy

Last updated: 27/11/2025

1. Introduction

Welcome to RDS Systems Ltd (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information, and outlines your rights under the New Zealand Privacy Act 2020.

2. Who we are

RDS Systems Ltd is the operator of rdssystems.co.nz.

If you have any questions about this policy or wish to access, correct, or delete your personal information, you can contact us at:

• Email: sales@rdssystems.co.nz

• Address: 187 Alford Forest Road, Ashburton, 7700, New Zealand

3. Information We Collect

We may collect personal information including (but not limited to):

• Name

• Email address

• Phone number

• Company, farm, or business name (if provided)

• Details provided in enquiry forms

• Information collected via Facebook lead forms

• Website usage information collected through cookies and analytics tools

We collect this information when you:

• Submit an enquiry through our website

• Submit a lead form via Facebook or other social media

• Contact us via email, phone, or in person

• Interact with our website

4. How We Use Your Information

RDS Systems Ltd uses your personal information to:

• Respond to enquiries and provide customer support

• Manage ongoing business relationships

• Improve our services and website

• Send marketing communications, promotions, updates, or offers (if you have consented or have not opted out)

• Contact you regarding enquiries made through Facebook lead forms

• Use your Facebook lead-form information for marketing purposes unless you opt out

• Comply with legal obligations

5. Facebook Lead Forms

By submitting a lead form through Facebook or other Meta platforms, you acknowledge and consent that:

• The information you provide will be used to contact you regarding your enquiry

• Your details may also be used for future marketing communications, including offers, product updates, and promotions

• You can opt out of marketing at any time (see section 9 below)

6. Cookies & Web Analytics

We may use cookies and analytics tools (such as Google Analytics or Meta Pixel) to collect information about your browsing behaviour. This helps us improve our website, marketing, and user experience.

You may disable cookies through your browser settings, but some website features may not function correctly.

7. Storage & Security of Personal Information

RDS Systems Ltd takes all reasonable steps to protect personal information from loss, misuse, or unauthorised access. Information is stored securely and retained only as long as necessary for business or legal purposes.

8. Disclosure of Personal Information

We do not sell your personal information. We may share it only when necessary:

• With service providers who assist in running our website, marketing, or operations (and who must keep your information confidential)

• If required by law

• When you have given explicit consent

We will not transfer your information outside New Zealand unless the overseas party offers comparable privacy protections.

9. Your Rights

Under the Privacy Act 2020, you have the right to:

• Access the personal information we hold about you

• Request corrections

• Ask for deletion (where legally permitted)

• Opt out of marketing communications at any time

To opt out of emails or SMS, simply click “unsubscribe” (where available) or contact us directly.

RDS Systems Ltd may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.

11. Complaints

If you believe we have breached your privacy, please contact us so we can resolve the matter.
If you are unsatisfied, you may contact the Office of the Privacy Commissioner at privacy.org.nz.

12. Consent

By using our website or submitting your personal information (including through Facebook lead forms), you consent to the collection and use of your information as described in this Privacy Policy.